Privacy policy

1. Introduction

This is our privacy policy. It tells you how we collect and process data received from you.

If you have any comments on this privacy policy, please email them to hello@arnottdesign.co.uk.

2. Who We Are

  • Our site address is arnottdesign.co.uk
  • Our company name is Arnott Design Ltd, a company registered in England & Wales (11327695).
  • Our registered address is 14a High Street, West Wratting, Cambridge. CB21 5LU.
  • Our nominated representative is Karen Arnott

3. What we may collect

We may collect and process the following data about you:

  • Information you put into forms or surveys on our site at any time
  • If you engage us to carry out professional services for you we will gather personal information from you such as your name, address, telephone numbers and email address
  • A record of any correspondence between us
  • Details of transactions you carry out through our site
  • Anonymous information about you to monitor site usage, this is done by the use of cookies.

4. Cookies

We use cookies to distinguish users and improve our site. Please look at the information below about Google Analytics and its use of cookies. You can also read our cookie policy.

5. How we use what we collect

We use information about you to:

  • Present site content effectively to you
  • Provide information, products and services that you request, or (with your consent) which we think may interest you
  • Carry out our contracts with you

We store the above information in our email marketing database ActiveCampaign (see below). We’ll use your information with your consent, and for the following reasons:

  • Sending newsletters to subscribers
  • Contacting you about prospective or ongoing projects
  • Internal record keeping

Where personal data is requested through forms on this website, such data is only used for the purpose stated on the form and will not be given or sold to any third parties.

On this website, there are email marketing opt-ins. If you opt-in to one of these forms, the data you submitted will be transferred from our site to our email marketing database ActiveCampaign.

In ActiveCampaign we use a tagging system to segment our lists, so we hold data on what you first opted-in on, and sometimes what links you’ve clicked in our emails. We do this so we can send more targeted email campaigns.

You can unsubscribe from our email marketing at anytime by clicking a link in the campaigns or emailing: hello@arnottdesign.co.uk.

6. Where we store your data

We have strict controls in place to help protect personal information and to minimize loss or damage whether through accident, negligence or deliberate actions.

We may transfer your collected data to storage outside the European Economic Area (EEA). If it were to be processed outside the UK and the EEA where the same level of data protection may not exist, we would put in place adequate measures to ensure your information is suitably protected.

By giving us your personal data, you agree to this arrangement. We will do what we reasonably can to keep your data secure.

7. Disclosing your information

We are allowed to disclose your information in the following cases:

  • If we want to sell our business, or our company, we can disclose it to the potential buyer
  • If we have a legal obligation to do so

We will only ever send personally identifiable information about to you other companies when:

  • When we have your consent to share the information, for example when we work with a contractor on your project.

8. Your rights

Under GDPR, you have the following rights as data subjects:

  • Right to be informed – about the collection and use of your data, which is a purpose of this Privacy Policy document.
  • Right of access – to your personal information. If you would like to receive a copy of the personal information we hold for you, you may make a data subject access request to our nominated representative.
  • Right to rectification – if the data we hold is inaccurate or incomplete. You can ask for information to be removed if there is no compelling reason for Arnott Design Ltd to continue to have it.
  • Right to restrict processing – if you request to block the processing of personal information for specific reasons.
  • Right to data portability – for your own purposes in certain circumstances, for example if you were moving away to a different provider.
  • Right to object – to Arnott Design Ltd processing your data inappropriately.

You can exercise these rights at any time by contacting us at hello@arnottdesign.co.uk.

9. Links to other sites

Please note that our terms and conditions and our policies will not apply to other websites that you may get to via a link from our site. We are not responsible for the content of any website outside of our site.

10. Changes

If we change our Privacy Policy, we will post the changes on this page. If we decide to, we may also email you.

Further Information

Your privacy is important to us. In order to provide you with this website, and monitor and improve our site, there are a couple of third-party applications that we use.

Google Analytics

We use Google Analytics to track data on my website traffic. No personal data is collected, but information such as geographic location and IP address may be recorded.

“This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.”

You can find out more about Google’s privacy policy here: https://www.google.com/intl/en/policies/privacy/

ActiveCampaign

ActiveCampaign is the service provider for our newsletter and they manage our subscribers’ data. To run our newsletter, we ask subscribers for their first and last names and their email address only. This is given voluntarily and can be unsubscribed from at any time. You can find out more about ActiveCampaign’s privacy policy here: https://www.activecampaign.com/legal/privacy-policy